Writing Verbiage For Your Site
Text Is Hard to Read
Typical computer monitors have a resolution of 96
dpi (dots per inch). Compared with a printout from a laser printer
that has a resolution of 600 dpi, or a magazine page that can be
upwards of 2400 dpi, and it's not hard to figure out why the text on
a computer places a strain on the eyes. According to the book Hot
Text, Web Writing That Works, by Jonathan and Lisa Price, "because
text is more difficult to read on-screen, people often read slower,
comprehend less, recall less, and do less in response."
Write Less
Because of the strain placed on readers when
reading on a computer screen, you can't expect them to read a 5,000
word article. Research has shown that most readers tend to scan an
article before reading. Articles longer than 1,000 words will likely
turn off your audience and result in few people reading your article
(and therefore fewer visitors coming back to your site in the
future). You should condense your writing to include only the most
crucial points and eliminate everything else. Writing successfully
for the Web forces you to present only the necessary content and
leave the rest out.
Use Headings and Lists
People rarely read Web pages word by word; instead,
they scan the page, picking out individual words and sentences. In a
recent study it was found 79 percent of test users always scanned any
new page they came across; only 16 percent read word-by-word.
As a result, Web pages have to employ easy to scan text, using:
- Highlighted keywords (hypertext links serve as
one form of highlighting; typeface variations and color are others)
- Meaningful sub-headings (not "clever" ones)
- Bulleted lists
- One idea per paragraph (users will skip over any
additional ideas if they are not caught by the first few words in
the paragraph)
- The inverted pyramid style, starting with the
conclusion
- Half the word count (or less) than conventional
writing
Use Plenty of Links
Since linking is the primary advantage of a Web
writer, it should be used early and often. Linking allows you to
provide the reader with a roadmap of information. With your article
as a starting point, your reader should be able to find more
information about any and all topics discussed in the article. Common
things to link to include reference pages, news sources, audio and
video, forums, and applications that will enhance the reading
experience. The best thing about links is that the user can choose
which ones to follow and which ones to ignore. That allows you to
reference something without citing the entire reference as you would
have to in a print article.
Write With Search Engines in Mind
Since much of the content on the Web is found via
search, it makes sense to write with the search engines in mind. No,
this doesn't mean that you should stuff your articles with keywords
to the point where they are barely readable. But it does mean that
you should write titles and headings that actually convey what your
article discusses. For example, if you own a bed and breakfast, don’t
start off by saying, “We are located one block off Main Street.” The
search engines will not know what business you’re in, what town
you’re in, or even what state you’re in. Instead try something like,
“Our romantic bed and breakfast is located one block from the
historic Main Street of Fredericksburg, TX in the beautiful Texas
Hill Country.”
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